Facai77 Terms & Conditions – Membership, Betting & Payment Policy

To register an account and play games on facai77, you must meet the following requirements:

• You must be 18 years of age or older. Minors are strictly prohibited from opening an account or using any of our services.
• All information provided at the time of registration must be truthful and your own. Registering with a false name, mobile number, or identity is not permitted.
• Each person may hold only one account. If the same individual opens multiple accounts, all accounts will be suspended and any deposited funds will not be refunded.
• Facai77 may request a National ID or other documentation for identity verification at any time. Failure to provide the required documents may result in the temporary suspension of account activity.

The security of your facai77 account is entirely your responsibility. The following rules must be followed at all times:

• Never share your login credentials (email, mobile number, or password) with anyone. Allowing others to use your account is strictly prohibited.
• Passwords must be at least 8 characters long and include a combination of uppercase letters, lowercase letters, and numbers.
• If you suspect unauthorized access to your account, change your password immediately and notify the support team.
• Keep the mobile number and email registered to your account active. If you need to update your contact details, please verify the changes through our support team.

Facai77 will never ask for your password or OTP via email or message. If anyone contacts you this way, it is a scam — report it to our support team immediately.

Deposit Rules

Facai77 accepts deposits via bKash, Nagad, Rocket, bank transfer, and cryptocurrency. Please keep the following in mind when making a deposit:

Withdrawal Rules

• A fully verified account (KYC completed) is required before any withdrawal can be made.
• The specified turnover requirement must be met before any bonus funds can be withdrawn.
• The minimum withdrawal amount is ৳500.
• Withdrawals are generally processed using the same method as the original deposit. If you need to withdraw via a different method, please contact support.
• Facai77 reserves the right to temporarily hold withdrawals for verification in cases of suspicious transactions.

Facai77 offers a variety of bonuses and promotions, each with its own specific terms. The general rules are as follows:

Understanding Turnover: An Example

For example, if you receive a ৳1,000 bonus and the turnover requirement is 15x, you will need to place a total of ৳15,000 in bets before the bonus can be withdrawn. This can be completed gradually across any game.

Facai77 reserves the right to cancel or modify any promotion, but bonuses that have already been earned and whose turnover requirements have been met will not be voided. Any attempt to obtain bonuses through fraudulent means will result in permanent account closure.

All betting activity at facai77 is governed by specific rules. Before placing any bet, please familiarise yourself with the following:

• Once a bet is placed, it cannot be changed or cancelled, unless the specific game offers such an option.
• If a game is interrupted due to a technical issue, facai77 reserves the right to void that round and refund the bet amount.
• If an event is cancelled in Sports Betting, the bet will also be cancelled and the stake refunded.
• If an abnormal win occurs in any game due to a technical error, facai77 may withhold that payment pending investigation.
• Using software or automation to place bets is strictly prohibited and will result in account closure.

Sports Betting Special Conditions

For bets placed on cricket, football, and other sports, the official match result will be considered final. If a match ends before the scheduled time or is interrupted by rain, the applicable rules for that specific game will apply.

Any of the following actions will result in permanent account closure and possible forfeiture of all balances:

• Opening multiple accounts or accessing another member's account.
• Registering with false information to claim bonuses (bonus abuse).
• Placing bets or payments using automated bots or scripts.
• Colluding with other members to manipulate bets and defraud fellow players (collusion).
• Using the platform for money laundering or any other illegal purpose.
• Attempting to hack or gain unauthorized access to facai77's systems.

Facai77 may close or suspend an account under the following circumstances:

• If evidence of a rule violation is found.
• Failure to complete identity verification or to provide the required documents.
• If the member requests self-exclusion.
• Prolonged inactivity (more than 1 year).

Members who wish to close their account may submit a request to our support team. Any remaining balance (provided turnover requirements have been met) can be withdrawn before closure. If an account is closed due to a rule violation, the balance may not be refunded.

Facai77 is committed to protecting your personal information. Details provided during registration are used solely for account management, payment verification, and customer support.

• Your information will never be sold or shared with any third party, except where required by law.
• All data is secured with 256-bit SSL encryption.
• Payment details (bKash/Nagad numbers) are stored solely for transaction purposes.

For more information, visit our Privacy Policy View the page.

Facai77 believes gaming should be entertainment, not a burden. We help our members maintain healthy gaming habits:

For more details Responsible Gaming View the page.

If you have a concern or complaint, please follow the process below:

• For any complaints, please contact us first at support@facai77.click or via live chat.
• Facai77 will investigate and provide a decision within 72 hours.
• If a dispute cannot be resolved internally, it will be referred to an international gaming arbitration body for settlement.
• In the event of a dispute over a game result, the game logs and RNG data will serve as the final and definitive evidence.

Facai77 reserves the right to update these Terms & Conditions at any time. For significant changes, members will be notified in advance via email or app notification.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend checking this page regularly.